The Vortex: Frequently Asked Questions


INDEX

 

PURCHASES

 

GAMEPLAY

 

What languages does the game support?

Currently, The Vortex supports three languages: English, Spanish and Brazilian Portuguese.


SMART HOME DEVICES

The Vortex is available for most smart home devices that support either Amazon Alexa or Google Assistant.

Amazon Alexa devices include smart speakers like Amazon Echo and Echo Dot; smart screens like Echo Show and Echo Spot; and most Fire tablets.

Google Assistant devices include smart speakers like Google Home and Nest Mini, and smart displays like the Nest Hub.

MOBILE DEVICES

The Vortex can also be played on smartphones and tablets that run Android or iOS, as long as they have access to Alexa or Google Assistant, either through their built-in functionality or by installing and running the Amazon Alexa or Google Assistant apps.


AMAZON ALEXA

Amazon Alexa smart home devices & tablets

Enable the game by:

  • Voice command: To enable the game, say: “Alexa, enable The Vortex by Doppio.” To open the game, say “Alexa, open The Vortex.”

  • The Amazon Alexa app: For information on how to enable and open the game by using the Amazon Alexa app, please see FAQ: Amazon Alexa app.

  • The Amazon.com website: Click here to open the game’s page and click the ‘Enable’ button. Now you can open the game on any Amazon device you own by saying ‘Alexa, open The Vortex.’

After opening the game on one device, it will be available on all your Alexa devices, not just the one you enabled it on. You don’t need to download the game, since it’s located in the cloud like other Alexa skills.

Amazon Alexa App

The Amazon Alexa app is available on both Android and iOS. On Android, download the app from the Play Store. On iOS, download the app from the App Store. After downloading the app, log in with your Amazon account.

You’ll also need to enable the game. To do this, click here to open the game’s page and click the ‘Enable’ button. Then, just launch your Alexa app, click the blue Alexa icon at the bottom and open the game by saying:

“Alexa, open The Vortex”

GOOGLE ASSISTANT

Google Assistant smart home devices

To open The Vortex on smart home devices that use Google Assistant, simply say

“OK Google, talk to The Vortex by Doppio”

Google Assistant app

Google Assistant is installed on most Android devices by default. If your Android device doesn’t have the Google Assistant app, you can download it from the Play Store on Android, or from the App Store on iOS.

After confirming that your device now has the Google Assistant app, simply open the app and log in with your Google account. Next, tap on the microphone icon and say “talk to The Vortex by Doppio.” Alternatively, tap the keyboard icon and type the same command.


The Vortex is a conversational game that can be played without a screen, solely by voice. However, on some devices that have a screen, a complementary graphical interface will be displayed.

For the best graphical experience, we recommend one of the following devices:

Amazon Alexa

  • Echo Show devices

  • Fire TV 4K, Fire TV Cube

Google Assistant

  • Nest Hub/Nest Hub Max smart displays

  • Most Android smartphones with Google Assistant built-in

If your device doesn't fully support graphics for the game yet and you would like it to, let us know!



100% of The Vortex can be enjoyed entirely for free. But, if you'd like to get through the game's story more quickly, we offer in-skill purchases of multi-gel, a consumable fuel that enables your robots to complete tasks. If you choose to purchase multi-gel, you'll be able to complete the game sooner than if you choose to wait and discover it during the normal course of gameplay.

If you want to go shopping and hear more about what you can buy, just say: “What can I buy” .

Note that purchasing is only available in select markets.


To make in-game purchases, you must first enable the voice purchasing option in your voice assistant’s settings.

To enable voice purchases on Alexa, go to => Settings => Alexa Account => Voice Purchasing, and make sure that you have enabled the ‘Purchase by voice’ option. On Google Assistant, go to => Settings => Payments and make sure that the option ‘Allow payments with your Assistant’ option is enabled.

If you have voice purchasing but your in-game purchase got denied, there might be a problem with your payment information. Payment information is managed entirely by either Amazon or Google, depending on the platform that you are playing the game on; Doppio never handles this information and cannot update it.

If you experience any difficulties while trying to make an in-game purchase with Google Assistant, head over to Google Play and check that your payment information is correct. If you experience any difficulties while trying to make an in-game purchase with Alexa, visit the Amazon website and make sure that your payment information is correct.


The game understands most answers to each situation, but you might sometimes come up with clever responses that even we have missed! Misunderstandings can also occur if the device’s voice assistant doesn’t understand what you said, for example, because of background noise.

In case your answer isn’t understood, don’t worry! Try repeating it more slowly or saying something a little different. You might find some of the dialogue a little humorous, so try to be creative with your answers. We regularly add new voice commands to the game and always welcome new suggestions.


The main way to get more multi-gel is sending your robots to do tasks. Some of the best tasks to get more multi-gel are:

  • Harvesting supplies from space debris

  • Raiding the supply lockers

  • Playing with your pet

You may not initially have access to all of these tasks; explore the ship to find and unlock all of them.

Apart from tasks, your robots may also harvest some additional multi-gel for you when you come back to the game after a little while away.

In select markets, you may also be able to purchase multi-gel. Purchasing is entirely optional; the game can be completed without buying anything. 


You can always ask “what can I do” or say “status report” to ask one of the robots about the many things you can do during the game. 


You can increase the ship’s integrity by performing repair tasks. The Vortex is a strange and dangerous place, so you may not be able to reach 100% – yet… 


The 3D Printer can be used to build tools and instruments for your robots to do their tasks. Printing an item costs multi-gel, and there’s a different item available to print every day, so check back frequently!